At Zao we believe strongly in protecting our web-site users’. This Privacy Policy sets out the privacy practices in respect of the information we receive from you including through our website ('the Website').

Use of personal information
The information we receive is used by us to measure the effectiveness of our website to help us maintain and improve our services. This may include first name and surname, address, telephone number, gender, date of birth and personal preferences as to the type of emails you wish to receive. We will not wilfully disclose information about our customers or users to any third party without first receiving our customers' and/or users' consent, except where necessary to process your order or payment.

You may receive e-mails to notify you about new services on offer, updates and features on the Website.

The Website may contain links to other websites. Zao is not responsible for the privacy practices or the content of such websites.

Zao is committed to the security of our customers’ and uses’ we use Sage Pay to collect/process transaction information. You can visit the security policy: click here

The Zao website uses Cookies. Cookies allow Zao to make the functionality of the website more useful by tailoring our services. You can set your browser not to accept cookies, although you may not be able to access all of the features on the Website.

To de-register from receiving e-mails from the Company, please send an e-mail with your details to This email address is being protected from spambots. You need JavaScript enabled to view it.

All removal requests will be dealt with within 28 days of receipt of the request.

Capturing information from outside the European Union
Occasionally Zao may capture and/or process personal information outside the European Economic Area. When this is done Zao will endeavour to comply with the requirements of any local data protection laws. In any event Zao will capture and process such personal information in accordance with the requirements set out in United Kingdom's Data Protection Act 1998.

Contacting us
If you have any questions about Elysia's Privacy Policy, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Zao Essence of Nature UK Ltd
Registered address only: 99 Lalleford Road, Luton, Beds, LU2 9JH